FREQUENTLY ASKED QUESTIONS
When does the course start and finish?
Upon enrollment, all students will will receive IMMEDIATE access to pre-recorded course material. You will have lifetime access to all recordings, links and other course materials.
Students who enroll in the STANDARD or PREMIUM plans will also get a calendar invite to join the private Zoom meetings 11am-12pm Eastern (M-F) from April 19 - 30, 2021.
During these dates, we will have daily live, interactive sessions via Zoom, to answer questions and dive deeper into the lesson for the day.
The Zoom meetings will be recorded and available to you, in case you miss the live event.
How long do I have access to the course?
You will have access to all of the pre-recorded lessons for life.
What if I am unhappy with the course?
I would never want you to be unhappy! If you are unsatisfied with your purchase, contact me within the first 30 days and I will give you a full refund.
Is this course appropriate for beginners, who have never had any exposure to Salesforce at all?
If your goal is to learn how to set up and customize Salesforce, the answer is YES. When introducing any Salesforce feature, we will be explaining the concept behind it, how it's used, when it's used and why it should be used (or NOT USED in certain situations).
That being said, there is a pre-work Trailmix that is critically important for everyone (particularly newbies) to complete before our first class. That Trailmix will walk students through the overall navigation and general concepts (Accounts, Contacts, Opportunities, Activities) in Salesforce.
I've been a Salesforce Admin for a while, but brand new to Lightning. Will this course help me?
I was a Salesforce Admin for many years before Lightning was introduced. I was totally lost and confused on how to navigate around the new setup screens in Lightning, so for the first few years I was juggling back and forth to Classic to do any configuration updates.
This course will help you eliminate all of that, while also introducing you to many new (and super impressive) features in Lightning that will make your life as an Admin much easier. Yes, concepts like custom objects, fields, roles, profiles that will be review for you...but especially at the current discounted price for this course, you will definitely get your money's worth of learning, tips and best practices to turn you into a Lightning rockstar very quickly.
I'm signing up for the STANDARD or PREMIUM plans, but won't be able to attend the live sessions M-F 11am-12pm Eastern. Is that a problem?
Relax. All of the live Zoom sessions will be recorded. They will be available to you to access for as long as you need them.
What's the schedule like, exactly, for these two weeks?
Immediately upon enrollment you will have FOREVER access to a series of pre-recorded videos covering the "Lesson of the day."
You can watch these videos whenever you wish.
For students in the STANDARD and PREMIUM plans, starting Monday, April 19, 2021, we will also meet at 11am-12pm Eastern (M-F), via a private Zoom meeting, answering any questions, diving into more details as needed, addressing any confusion around the "Lesson of the day." The live 11am sessions will also be recorded and available for you to watch whenever you wish, as many times as you'd like.
How do I know that I'll pass the Admin Cert Exam with this course? What's your pass rate?
If you just want to pass the Admin Cert Exam, you don't need this course. All of the material you need is available for FREE on Trailhead. Anyone who can memorize can pass the Admin Cert Exam.
My goal is to turn you into a freakin impressive, rockstar Salesforce Admin who knocks the socks off your colleagues at work.
In this course, I also share tons of best practices, tips, common pitfalls and advice that you won't find anywhere on Trailhead.
I'll also be following the same curriculum used for the official Salesforce ADX201 course ($4,500 USD).
What's the daily schedule? What time does class start?
Nearly all of the course materials are available immediately upon enrollment, as pre-recorded lessons.
Aside from the pre-recorded lessons, we'll have a daily Zoom meeting M-F (April 19 - 30, 2021) to answer questions and dive deeper into related topics. You can start learning the materials anytime at all.
Rewatch the course lessons as often as you like...for life!
I'm signing up for the STANDARD or PREMIUM plan. How will I get my Focus on Force study materials? What's included, exactly?
Many students are also preparing to take the Salesforce Admin Certification Exam, and want study guides and practice exams. Students who enroll in the STANDARD or PREMIUM plans will get immediate access to all course materials PLUS access to Focus on Force's Admin Certification Study Guide and/or Focus on Force's Admin Certification Practice Exams.
Upon enrollment, you will receive an email with instructions on how to access these materials.